LightPath Support

Need help? Email ornovalabs@gmail.com. Tell us your phone model, your app version from Settings, and what happened.

I bought something and don't have it

Open the Shop and tap Restore purchases, using the Google account you bought with. If that doesn't work, email us with your Google Play order number, which starts with GPA. Please don't send payment details.

How do I get a refund?

Purchases are handled by Google Play. See Google Play's refund help.

How do I remove ads?

Buy Remove Ads or the Complete Edition in the Shop. Optional hint videos stay available, and you choose whether to watch them.

I lost my progress

Progress is saved on your device, so uninstalling or clearing the app's data can remove it. Android may restore it from a backup when you reinstall on the same Google account, but this isn't guaranteed.

How do I change my ad consent choice?

Where the law requires consent, the app asks you when it starts. You can also reset or delete your advertising ID in your Android settings.

How do I stop reminders?

Turn off Daily reminder in Settings, or block notifications for LightPath in your Android settings.